As all our products are made to order, we do not accept refunds or exchanges for change of mind. However if your item is damaged or faulty we will endeavour to resolve the problem as quickly as possible. Please email us within 24 hours of receiving your order with photographic evidence if you receive your item damaged. Item must be unused, unopened and in original packaging to be eligible for refund or exchange.
All items are sent in a tracked 500g Satchel, if you require your purchase in a hurry please ensure you select Express Shipping and email us for your order to be rushed.
Untracked postage is also available at buyers risk to a maximum order total of $45. Please note Mums and Co. holds no responsibility for lost parcels.
We are pleased to offer you Free Tracked Shipping on all orders over $50.
Please contact us if you have any questions regarding your order.